Frequently Asked Questions
Everything you need to know about our high-performance sports gear and services.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days depending on your location. For bulky equipment or regional areas, please allow up to 10 business days for delivery.
What is your return policy for sports equipment?
We offer a 30-day return policy for most items. Products must be in original, unused condition with all packaging intact. Please note that custom-made teamwear and used safety gear cannot be returned.
Do you offer bulk discounts for schools and clubs?
Yes, HART Sport provides special pricing for schools, clubs, and government organizations. Please contact our sales team or log in with your institutional account to view wholesale pricing.
Can I track my delivery once it has been dispatched?
Absolutely. Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to the carrier's website to monitor your shipment's progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and interest-free installments through Afterpay.
Is there a warranty on HART Sport products?
All our products are covered by a standard 12-month manufacturer's warranty against defects in materials and workmanship to ensure you receive the highest quality gear.